Terms and Condition

Overview

This website www.connectinternationalone-global.com (the "Site") is operated by CIO Co., LTD. Throughout the site, the terms “we”, “us” and “our” refer to CIO Co., LTD. CIO Co., LTD sells, provides and  offers its products tools, services, and information through the to you, the user, subject to your acceptance of all terms, conditions, policies and notices stated here(the “Terms and Conditions”). By placing your order through the Site, you are deemed to agree to the Terms and Conditions. If you do not accept the Terms and Conditions, please do not place an order.

1. Online Store Terms

By agreeing to these terms and Conditions, you represent that you are at least the age of majority in your state or province of residence.

2. Order Acceptance and Cancellation

You agree that your order is an offer to buy, under the Terms and Conditions, the products and services listed in your order. No contract for the purchase of a product or service shall exist until your order has been accepted by us writing, (including an order confirmation email) at our sole direction. We reserve the right to refuse any order you place with us for any reason at any time. We may also limit or cancel quantities purchased per person, per household, or per order.

You may typically cancel your order at any time within seventy-two (72) hours from the time you place your order.

To request a cancellation, you must promptly follow these steps:

  1. Locate your Order Number, which is provided in your order confirmation email.
  2. Send an email to the contact address below with the following details:
    • Subject Line: "Order Cancellation Request (Your Order Number)"
    • Body: Your Order Number, Full Name of the Purchaser, and Reason for Cancellation

Contact Email Address for Cancellations: support.en@connectinternationalone.co.jp

3. Prices and Payment Terms

All prices posted on the Site do not include taxes or charges for shipping and handling. All such taxes and charges will be added to your merchandise total and will be itemized in your shopping cart and in your order confirmation email.

We reserve the right to change prices of products and services on the Site anytime.

Terms of payment are within our sole discretion and payment must be received by us before our acceptance of an order.

You represent and warrant that (1) the credit card information you provide to us is true, correct, and complete and (2) you are duly authorized to use such credit card for the purchases.

If your order includes multiple products or services, it may be separated into multiple shipments. If this is the case, then each shipment costs will be billed to your payment method separately.

4. Title and Risk of Loss

All physical items purchased from us will be delivered by shipping. Accordingly, title and risk of loss shall pass to you upon delivery to the carrier.

Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.

5. Your Content

You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks.

6. Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available by you on the Site is not accurate, complete or current. Possession of, or access to, the Site does not constitute the right to purchase products featured. All information and displayed on this Site is provided just as  general information and should not be relied upon as the sole basis for making decisions.

7 Products

Certain products may be available exclusively online.  

We continually update and revise products and services without notice. We may revise and/or discontinue products and services at any time, in our sole discretion. Changes in products shipped and in products or services described on the Site and/or direct sales materials are possible.

 

We reserve the right to cancel any order you have placed if there is an error concerning the price or availability of any item you ordered when you placed the order, even if you have received an order confirmation email.

We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction. 

 

8. Account Information

You are responsible for maintaining the confidentiality of your account, username and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account, username and/or password.  

You agree to provide current, complete and accurate purchase and account information for all purchases made on the Site at our store.

We reserve the right to refuse to provide products or services and/or terminate accounts without prior notice if you violate these Terms and Conditions, or if we decide, in our sole discretion, that it would be in our best interests to do so.

 

9. Third Party Materials

We may provide you with access to third-party websites or materials over which we neither monitor nor have any control nor input. We are not responsible for examining or evaluating the content or accuracy of the content of such third party websites or materials and any use by you of the websites or materials  offered by third parties even through the Site .

10. User Comments, Feedback and Other Submissions

You agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you give or forward to us. We are not obtained to maintain any comments in confidence, to pay compensation, or to respond to any comments.

11. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. (https://connectinternationalone-global.com/policies/privacy-policy).

12. Errors, Inaccuracies and Omissions

Occasionally there may be information on the Site that contains typographical errors, inaccuracies or omissions. We reserve the right to correct any errors, inaccuracies or omissions and to update information or cancel orders without prior notice.

13. Prohibited Uses

A. You may use the Site only for lawful purposes and in accordance with the Terms and Conditions. In connection with the use of the Site, you  are prohibited from:

(a) soliciting others to perform unlawful acts;

(b) violating any applicable federal, state, local, or international law and regulation;

(c) exploiting minors or invading privacy of any other person;

(d) infringing our, or third parties7upon intellectual property rights(including sending, knowingly receiving, uploading, downloading, or linking any material protected by applicable intellectual property laws unless you have the rights to do so).

(e) impersonating any other person or entity;

(f) marketing or promoting goods or services.

B. Additionally, for the purpose of the security of the Site, you are prohibited from:

(g) transmitting any viruses, Trojan horses, worms, time bombs, malicious code, or other material that is malicious or harmful to the operation of the Site;

(h) attempting to disable, overburden, damage, temper, or impair the Site;

(i) using any robot, spider, or other automatic device to access this site for any purpose;

(j) accessing data or taking any action to obtain services you are not authorized to access.

C. You certify and agree that you are purchasing product(s) and/or services for your own personal use only and not for resale. You shall not resell products or remove components from product for resale.

 

14. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure or error-free. Except as stated in our Limited Warranty Cards included with the products, ALL PRODUCTS AND SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE'  TO THE FULLEST EXTENT PERMISSIBLE BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, TITLE, NON-INFRINGEMENT, AND THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

15. Limitation of Liability

WE ARE NOT RESPONSIBLE FOR TIMELINESS, ACCURACY, UNAVAILABILITY OR INTERRUPTIONS IN AVAILABILITY, VIRUSES OR OTHER DEFECTS IN THE WEBSITE OR ITS CONTENTS. IN NO EVENT WILL WE BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) RELATED TO THE SITE OR OUR PRODUCTS/SERVICES REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT, TORT OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL OUR MAXIMUM AGGREGATE LIABILITY EXCEED ONE HUNDRED DOLLARS ($100.00).

16. Intellectual Property Rights

A We retain intellectual property rights on the Site and to the products and in the services we provide. You retain any intellectual property rights in any content you contribute to the Site. To the fullest extent permitted under applicable law, you agree to grant us a non-exclusive, royalty-free license to exercise your intellectual property rights in your content to the extent we use it in connection with the operation and maintenance of the Site, and provision of our products and services.

B If you become aware that your work has been copied and posted on the Site in a way that constitutes copyright infringement, please provide us with the following information:

l  an electronic or physical signature of the copyright owner or of the person authorized to act on behalf of the owner of the copyright interest;

l  a description of the copyrighted work that you claim has been infringed; a description of where the material that you claim is infringing is located on the Site;

l  your address, telephone number, and e-mail address;

l  a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;

l  a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or are authorized to act on the copyright owner's behalf.

Any notification by a copyright owner or a person authorized to act on such copyright owner’s behalf that fails to comply with requirements of the Digital Millenium Copyright Act or other applicable laws shall not be considered sufficient notice and you shall not be deemed to have provided us sufficient information necessary to know facts or circumstances from which infringing material or acts are evident.

When you provide us the information, please contact us :

CIO Co., Ltd.
Email: support.en@connectinternationalone.co.jp
Address: Moriguchi CID Bldg. 4F, 2-5-18 Honmachi, Moriguchi-shi, Osaka, 570-0028, Japan.
Website: www.connectinternationalone-global.com

    It is our policy to respond to alleged copyright infringement in compliance with the Digital Millennium Copyright Act and to terminate the accounts of repeat infringers.

 

17. Indemnification

You agree to indemnify, defend and hold harmless  CIO Co., LTD and its affiliates, officers, agents, and employees from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, arising from or relating to your breach of these Terms and Conditions, violation of any law, or the rights of a third-party.

18. Severability

If any provision of the Terms and Conditions is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from the other Terms and Conditions which shall remain in effect.

19. Termination

The Terms and Conditions are effective unless and until terminated by either you or us. You may terminate the Terms and Conditions at any time by notifying us that you no longer wish to use our Services.

20. Entire Agreement

These Terms and Conditions and any policies posted by us constitute the entire agreement and understanding between you and us, superseding any prior agreements.

21. Governing Law and Legal Disputes

These Terms and Conditions and any agreements shall be governed by and construed in accordance with the laws of Japan without regard to principles of conflict of laws. Any dispute or claim relating to your use of this site or purchase of our products or services will be adjudicated by courts of competent jurisdiction of the Osaka District Court in Japan, and you consent to exclusive jurisdiction and venue in these courts.

 

22. Changes to Terms and Conditions

We reserve the right to update, change or replace any part of the Terms and Conditions by posting updates to our website without prior written notice at any time. Your continued use of our Site or service following changes constitutes acceptance of those changes.

23. Contact Information

Questions about the Terms and Conditions should be sent to us at support.en@connectinternationalone.co.jp.

Our contact information:
CIO Co., LTD
Email: support.en@connectinternationalone.co.jp
Address: Moriguchi CID Bldg. 4F, 2-5-18 Honmachi, Moriguchi-shi, Osaka, 570-0028, Japan.